Carriers

Third & Wall uses FedEx as its default carrier for domestic and international shipments. We’re happy to accommodate customer accounts with other shipping companies; just let your sales representative know when you’re placing an order!

Time Frame

Print-on-demand orders are guaranteed to be printed and shipped within two weeks (though smaller jobs often take less time). Shipment time for original artwork varies. Please let your rep know if you have a specific deadline you’re working with.

Packaging

Paper and canvas orders are carefully rolled in thick paper and secured inside our shipping tubes to guarantee safe delivery. For stretched/framed artwork or high-quantity orders, our warehouse staff will make a box specifically for your order to prevent any damage from occurring in transit.

Rates

Rates will vary depending on order size, destination, and speed. We’re always working to guarantee the lowest rates for our customers. If you need a shipping quote for your order, contact a sales rep for an accurate advance rate.

Tracking

All customers shipping domestic via FedEx will automatically receive a notification email once their order has shipped. This will include a tracking link you can use to follow your order to its destination. For all other shipping services and destinations, get in touch, and we’ll be happy to assist you in tracking your order’s progress.

Questions

Questions can be directed to your sales rep, or to the fulfillment department of Third & Wall Art Group.  Please call 877-326-3925 for more information.  We look forward to working with you to make your experience exceptional!