I’m a member of the trade, how do I sign up?

Please contact us at 877-326-3925 or customerservice@thirdandwall.com and we will assign you an Account Manager who will introduce you to our products and services.

Do you only print on paper and canvas?

No! We print on a variety of substrates including Semi-Matte paper, Enhanced Matte paper, Somerset Velvet uncoated fine art paper, canvas, wood, acrylic, wallcovering Chromaluxe, and ACM (Aluminum Composite Material).

Can I resize the image? Can I make the image bigger or smaller?

Yes! All of our Print-On-Demand imagery is available to print to your specifications. However, not all digital images are equal; some images are smaller than others and may not enlarge as well. Before committing an image to an enlargement, always check first with your Account Manager to make sure the enlargement will work.

Can I get an image cropped to a specific size? Or turn a single image into a diptych or triptych?

Yes! We can crop or stretch any image to match the size you need. And can turn a single image into a diptych, triptych or as many images as your project calls for / the art allows. We can also create custom companion pieces as needed.

Can I change the color in an image?

Yes. Our Creative Team can recolor and customize images to your specifications, and can work with your reference photos and swatches. Additional fees may apply.

Can I add brushstrokes or leafing to my Print-On-Demand pieces?

Yes, hand-embellishment can be applied to Print-On-Demand pieces. Our Creative Team can embellish your canvas with clear brushstroke texture, paint and/or metallic leaf accents. Additional fees apply.

I need this image right away – is it possible to rush my order?

Depending on our current workload, we can often accommodate rushes as needed. Please check with your Account Manager.

Can I ship on my own account?

Yes. Please provide your shipping account information to your sales rep when you order.

Can I print my own files or images that aren’t offered on your site?

Yes, if you have the rights to do so or we can acquire them we can print imagery that is not in our line.

Do you offer AI-generated images?

No. As part of our commitment to supporting artists, Third & Wall Art Group does not offer AI-generated imagery. Real Artists making real art. Always.

Will the color be the same as I see on my computer screen?

All computer monitors display colors differently. If you order your Print-On-Demand product directly from our website or a JPEG, you may expect the possibility of some color variation between your monitor display and the printed POD product.

Please let your Account Manager know if you selected the image using your computer monitor, and let us know if you have any “must-have” color notes about the image. If 100% accurate color is crucial in your project, please provide color references or swatches, and/or work with your Account Manager to receive a printed proof prior to printing the final piece. Additional fees may apply for color proofing.

What is my discount?

Please call 877-326-3925 or contact your sales rep for information regarding your discount.

When will I receive my order?

We require a 1-1.5 week lead time for Print-On-Demand orders, but are often able to ship sooner. Original paintings located in the Seattle Gallery will ship between 1 – 2 business days. We ship via FedEx and transit times for ground shipping vary between 1 and 5 days within the continental United States.

Please contact customer service at 1-877-326-3925.